Receptionist/Medical Administrator at Courtyard Health Clinic – Great Culture & Wellbeing Focus

What You Need To Know

Courtyard Health Clinic offers a full-time, permanent Receptionist/Medical Administrator role with a salary between £22,000 and £25,000, depending on your experience and hours.

This role is onsite and provides stability for candidates wanting to develop their skills in a trusted healthcare environment focused on honesty and person-centred care.

Applicants are expected to have prior experience in customer service or a similar receptionist position, along with solid organisational and communication skills to manage the busy clinic front desk.

Working with confidential information, you’ll need to show care, discretion, and professionalism in every patient interaction while supporting the running and growth of the clinic.

Computer proficiency, particularly in Microsoft Office, is needed, and knowledge of medical or appointment booking systems is a plus, but training is available for the right person.

Responsibilities & Day-to-Day

Your role focuses on greeting patients, answering phones, managing bookings, and ensuring all records meet data protection standards.

You’ll handle check-ins and check-outs, direct queries appropriately, process basic invoices, and maintain a professional and welcoming reception area.

Assisting clinical staff with general administrative work is part of your everyday routine, and responding sensitively to patient feedback is highly valued.

Expect to juggle tasks with efficiency and empathy, as this position is at the heart of the patient journey from start to finish.

Good attention to detail and an approachable nature are key, ensuring all patients feel respected and genuinely cared for during every visit.

Key Advantages

This position is ideal for those seeking a workplace that puts emphasis on trust, openness, and the wellbeing of both patients and staff.

You can expect not only competitive pay but also a positive, learning-driven team atmosphere supportive of personal and professional growth.

Honesty and transparency are core values here, and the management actively invests in staff development with on-the-job and external training opportunities.

Your voice matters in shaping daily operations, and qualified candidates will find the workplace culture refreshingly supportive.

If you enjoy helping others and want to make a difference, this job offers genuine satisfaction and growth potential.

Possible Challenges

Receptionist roles in healthcare can be fast-paced, at times demanding high levels of multitasking and patience with sensitive or anxious patients.

There may be pressure to manage multiple priorities, especially when integrating patient care, administrative deadlines, and maintaining calmness throughout the day.

Potential Drawbacks

The salary range may be slightly below some market averages for receptionist roles, as posted in broader employment studies.

There may also be the need to quickly adapt to new information systems or processes, which could be a learning curve if you’re new to the sector.

Final Verdict

This role offers a chance for a meaningful career contributing to patient wellbeing in a modern, inclusive healthcare setting, with clear pathways to professional growth.

If supportive culture, honest management, and real impact matter to you, becoming Receptionist/Medical Administrator at Courtyard Health Clinic is an appealing and accessible opportunity.