Ward Receptionist-ITU
Support critical care with excellent administrative skills in a full-time, permanent NHS receptionist role. Enjoy strong benefits and flexible shift patterns.
The Ward Receptionist-ITU role offers a permanent contract and a competitive salary of £25,272 per year. The position provides both full-time and part-time options, with shifts ranging between 07:30 and 22:00 any day of the week. Candidates should expect a dynamic but rewarding environment, supported by an NHS pension and generous annual leave.
Key Responsibilities and Daily Routine
As a Ward Receptionist-ITU, you’ll play a pivotal role in the Critical Care Unit. You will manage front-of-house duties, ensuring that patients, families, and clinical staff receive efficient and friendly administrative support. Your day-to-day responsibilities will involve handling telephone and face-to-face enquiries, managing sensitive patient information, and keeping medical diaries and records in order.
The role requires excellent organisation, attention to detail, and the ability to communicate clearly with both medical professionals and the general public. Managing incoming post, maintaining documentation, and preparing notes for admission and bereavement will be a part of your regular tasks. Strong IT literacy, especially with Microsoft Office, is essential, though full training on hospital systems is provided.
Pros
Candidates benefit from flexible working patterns, which can help maintain a healthy work-life balance. The NHS also offers substantial employment benefits, including pension contributions and a Blue Light Card, unlocking discounts across retail and leisure activities.
Career development is a real focus, with opportunities for training and progression within the Trust. The supportive team culture ensures new starters are welcomed and guided as they settle into the role.
Cons
The role can be demanding, with a high volume of phone calls and enquiries to manage in a busy unit. The shift patterns may require working unsociable hours, including evenings and weekends, which might not suit everyone.
Additionally, dealing with sensitive situations and bereavement cases can be emotionally challenging at times, requiring resilience and professionalism from applicants.
Verdict
For candidates seeking a stable, meaningful administrative career within the NHS, the Ward Receptionist-ITU role is compelling. With a competitive salary, excellent benefits, and a supportive team environment, it’s ideal for those who thrive in structured yet people-focused workplaces. The flexibility in hours and the trust’s clear pathways for advancement make this a standout opportunity for motivated applicants.
