Receptionist
Full-time permanent role offering a competitive salary, excellent employee benefits, paid holiday scheme, on-job training and vibrant workplace. Perfect for those with a warm, customer-focused approach.
Day-to-Day Responsibilities
This role involves greeting guests with genuine hospitality, ensuring a positive impression from the very start. You’ll be the main point of contact throughout their stay.
The main duties include efficient check-in and check-out support, informative conversations about hotel facilities, and upselling rooms or services where appropriate.
Calmness during busy periods is essential, as is a natural ability to communicate clearly and make guests feel valued and welcome at all times.
On busy days, adaptability and professionalism are vital, allowing you to easily deal with unexpected circumstances while maintaining excellent service.
Teamwork is crucial in this environment, as receptionists collaborate closely with the rest of the hotel team to exceed guest expectations daily.
Benefits of the Role
One of the key advantages is the competitive salary, which is negotiable based on relevant experience and skills brought to the role.
Employees gain access to a fast wage-streaming benefit, with the option to draw up to 40% of earned wages before payday each week.
The generous annual leave starts at 28 days, increasing to 33 days over time, which supports a healthy work-life balance.
Healthcare offerings such as a health cash plan and Employee Assistance Programme boost employee well-being and support personal needs.
Challenges to Consider
The job requires working five days a week on a shift basis, including weekends, which may not suit all lifestyles and schedules.
Front-of-house roles mean you’re always ‘on,’ requiring resilience and a consistently positive attitude in the face of high guest expectations.
Verdict
This Receptionist opportunity is well-suited for personable, guest-focused individuals seeking full-time employment with growth potential and a supportive team environment.
For those driven by delivering excellent service and ready to embrace the pace and variety of hotel life, the role offers a rewarding career step in the hospitality sector.
